All orders are dispatched in 1-2 business days. We currently offer complimentary shipping worldwide.
Currently regular shipping takes about 10-21 days to arrive to your destination.
"Expedited Shipping" allows for rush deliveries to arrive within 1 week of ordering.
TAXES & DUTIES
All prices are exclusive of tax and duties.
Please note that you will be responsible for import taxes, customs duties and fees levied by the destination country if your order has been placed
from outside the European Union. Customs, duties, and taxes vary from country to country, please check with your local customs agency
for details and estimated costs.
Please be aware that because of the “pre-sale” nature of such transactions, you should expect a wait period of approximately
four weeks between the date you place your order and the date that the product is ready for shipment. The estimated delivery window
will be noted on the product page of the respective item.
Please note that the shipping window on the product page is an estimate, while we endeavor to ship all orders within the estimated
window, in some cases there may be a small delay.
We are unable to provide an exact shipping date due to the handmade nature of our products.
Most items are shipped within the estimated window and an email with the tracking information
will be sent to the email address associated with the order.
If you are no longer able to receive your preordered item at the original shipping address, email us with your order number
and the last 4 digits of the card used and we will update the shipping address for you.
Sales on pre-ordered items are final and we
cannot accept any cancellations or returns unless the item is not as described.
In the event of receiving damaged or incorrect items, you must inform
us via email within 48 hours of receiving the items with all the details and evidence.
We will review your submission and if we are satisfied that the item you received is different to your order or it has been
damaged during shipping, we will replace or refund your order where appropriate.
For more information, read our FAQs