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FREQUENTLY ASKED QUESTIONS
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Q: How do I take care of the basket art disk material?
A:
The basket art disk on your bag is made out of natural plant fibers, such as raffia and bukedo (banana leaf stalk).
Both fibers are incredibly durable and do well in different climates. To clean it, we recommend using a damp microfiber cloth and allowing it time to air dry afterwards.
While traveling or packing, please use our dust bag to protect the basket art disk from scratches or sharp objects.
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Q:
How do I take care of the full-grained calf leather?
A: We recommend, once or twice a year, a cleanser and transparent cream on your bag and massaging the leather with a soft cloth.
We also advise you waterproof your bag with a leather waterproofing spray 4 to 6 months after your purchase, then once a year.
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Q: How do I remove any possible stains on the leather?
A:
We recommend applying a transparent and cleansing cream with a soft cloth.
If the stain is too strong and does not disappear, we recommend you go to a specialized laundry services for a more optimal cleaning.
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Q:
When should I waterproof my bag?
A: All our leathers are waterproofed when they leave the tannery.
However, to better protect your bag from the weather and other external aggressions, we strongly recommend you to waterproof your bag again
: once shortly after the purchase, then approximately every six months.
It is also important to use a quality waterproofing spray, suitable for full grain leather.
It is also important to use a quality waterproofing spray, suitable for full grain leather.